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The page looks wrong or misaligned, what should I do?

Try resetting your browser zoom to 100% with Ctrl+0 (Cmd+0 on Mac) and reload with Ctrl+F5. Between the zoom and old cached files, this explains almost all display issues.

If it still looks wrong

  • Disable extensions, especially those that change the appearance of pages (dark modes, translators, blockers).
  • Try incognito mode, which disables them all at once.
  • Update your browser.
  • Maximize the window: in very narrow windows the application reorganizes itself, and the on-screen keyboard needs space.

If it looks wrong on a specific screen size and you want to let us know, send us a screenshot and the browser you are using: it helps us to correct it.

Other questions in this section

Doesn't this solve your case?

Write to us and we will look into it. We are around Monday to Friday, 9:00 to 17:00.

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