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Does Kluppy work with the school's WiFi?

Yes, but many schools filter traffic and you have to allow a few addresses. If students see “no connection” or the application does not load only on the school’s network, this is why. Pass this list to whoever handles IT:

Addresses to allow

  • play.kluppy.com and play.kluppy.eus — the application and access with Google or Microsoft
  • *.googleapis.com — database, files, and authentication
  • *.cloudfunctions.net and *.run.app — the services that generate the exercises
  • *.firebasedatabase.app — real-time duels
  • *.web.app and www.gstatic.com — application resources
  • cdn.jsdelivr.net — the hand placement level model, only if you use the camera
  • *.stripe.com — only if the school pays online

Important: even if you use play.kluppy.com, you must also allow play.kluppy.eus, because that is where access with Google and Microsoft accounts goes through. If it is blocked, students will not be able to log in with their school account.

Ports: HTTPS (443) only. No need to open anything else or install anything on the computers.

If it still fails after allowing all of this, write to us and we will look into it with your technical team.

Other questions in this section

Doesn't this solve your case?

Write to us and we will look into it. We are around Monday to Friday, 9:00 to 17:00.

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