Do you offer support via WhatsApp?

No. We handle support via ticket from the application and by email, which allows us to keep a record of each case, follow up days later, and handle personal data with the guarantees required by regulations.

Why not via WhatsApp: a large part of the inquiries affect minors’ data, accounts, and billing. This type of information should not circulate through personal messaging, either on our part or yours.

If your case is urgent, mention it in the subject line and tell us why: we will prioritize it.