If the account owner deletes the account, what happens to the associated profiles?

They are deleted with it. Profiles are not independent accounts: they live inside the owner’s account, so deleting it also deletes their progress, statistics, and achievements. This is permanent and cannot be undone.

Before deleting, keep this in mind

• If you want to keep the history of any profile, download the data first: the export includes all profiles and their progress.
• If you just want to stop paying, cancel your subscription instead of deleting: profiles are kept and will be accessible again if you resume the plan.
• Profiles cannot currently be converted into independent accounts with their own email, so deleting the owner’s account does not leave “loose accounts” safe.

During the 14 days following the request, everything can still be recovered: if you realize in time, write to us at info@kluppy.com.