How do I reactivate a cancelled subscription?

It depends on whether the paid period has already ended. If it hasn’t ended yet, you have a Reactivate button in My Profile → Subscription that undoes the cancellation: your subscription continues as if nothing happened, and there is no new charge. If it has already ended, subscribe again from Plans.

The Reactivate button only appears if there is a scheduled cancellation that has not yet taken effect. If you can no longer see it, it means the cancellation went through and you need to subscribe again.

In both cases, your progress is intact and you go right back to where you left off.

If you have a legacy subscription from the previous version of Kluppy, reactivation is not self-service: use the “Solicitar cambio o baja” link on your profile and we will handle it for you.