Getting started and account
Registration, access, password, language, and account settings: your first days with Kluppy, resolved.
16 articles
How do I register on Kluppy?
Go to play.kluppy.com/register, enter your name, email, and a password of at least 6 characters, check the age and terms box, and click "Register". You can also create your account with Google or…
I can't log in, what should I do?
Go to play.kluppy.com/login and check three things: that your email is spelled correctly, that there are no extra spaces, and that caps lock is turned off. If it still doesn't work, click "Forgot…
I forgot my password, how do I recover it?
On play.kluppy.com/login, click "Forgot your password?", enter your email, and click Send. We will send you a link to create a new password. It usually arrives in a couple of minutes; if you don't…
Can I change my account email?
Not from the application: your email is your login identifier and cannot be edited from your profile. Write to us at info@kluppy.com from your old address indicating which one you want to use and we…
Can I use Kluppy on multiple devices at the same time?
Yes. Your account is not tied to a single device: you can log in from your home computer, work computer, or school computer, and your progress is saved in the cloud and syncs automatically. There is…
Does Kluppy work on a tablet or mobile?
Kluppy is practiced with a physical keyboard: it is a platform to learn how to type with all ten fingers without looking. On a tablet with an external keyboard, it works well from the browser. On a…
Which browsers are compatible with Kluppy?
Any modern and updated browser: Chrome, Edge, Firefox, and Safari, on Windows, macOS, Linux, or ChromeOS. No specific version or plugin is needed. If something looks weird, it is almost always fixed…
Do I need to install anything to use Kluppy?
No. Kluppy works directly in the browser: you go to play.kluppy.com, log in, and start. There is no program to download, no plugin, and no updates to manage. Every time you log in, you are already on…
Can I use Kluppy without an internet connection?
No. Kluppy needs a connection: exercises are prepared and saved on the server, so without a network, you cannot practice or record your progress. If your connection drops midway, you will see an…
In which languages is Kluppy available?
The application is in Spanish, English, Basque, and Catalan: menus, texts, emails, and help. In addition, you can choose which language you want the practice texts to be in, and it does not have to…
How do I change the application language?
Go to Settings (play.kluppy.com/settings) and in the "Interface language" card, click the one you want: Español, English, Euskara, or Català. The change is applied instantly and is saved only to your…
What is the difference between kluppy.com and play.kluppy.com?
kluppy.com is the public website: what Kluppy is, plans, blog, and contact. play.kluppy.com is the application: where you log in and practice. If you want to train, go straight to play.kluppy.com…
Can I try Kluppy for free before paying?
Yes, in two ways. You can try an exercise without registering at play.kluppy.com/prueba, and you can create a free account that gives you full access to levels 1 to 7, forever and without a card. You…
What does the Free plan include, and is it forever?
The free plan includes levels 1 to 7 of the method, duels against the CPU, series, statistics, and benchmarks, with one user and no card required. It is free forever: you can repeat those levels as…
How do I delete my account?
Go to My Profile → Privacy and Data → Delete account, type DELETE to confirm, and we will send you an email with a link to verify it. Your account will be deactivated that same day, and the permanent…
Can I change my username or avatar?
Yes. In My Profile, you can change your avatar by clicking on it, and your public alias (the name you appear with in duels and leaderboards, up to 12 characters) from "Public Alias → Edit". Both…
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