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How do I exercise my GDPR rights?

You can handle the two most common ones directly in the app, without writing to anyone: in My Profile → Privacy and Data, you will find “Download data” (right to portability, art. 20) and “Delete account” (right to erasure, art. 17). For any others, write to us at info@kluppy.com.

What you can exercise and how

RightHow
Access and portability”Download data” button in your profile
Erasure (“right to be forgotten”)“Delete account” button in your profile
RectificationEdit what you can in your profile; for your account email, write to us
Objection and restrictionWrite to us at info@kluppy.com
Withdraw marketing consentUnsubscribe link at the bottom of any of our emails

If you write to us by email, please do so from your account’s email address or tell us what it is: we need to verify your identity before taking action on personal data, precisely to protect you.

If your account is managed by an educational center, the center itself is the data controller. You can contact them directly, or you can contact us: we will help you route your request.

You can find all the details in our Privacy Policy.

Other questions in this section

Doesn't this solve your case?

Write to us and we will look into it. We are around Monday to Friday, 9:00 to 17:00.

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