I had an old subscription, will my price change upon migrating?
No. Your subscription remains exactly the same, with the same conditions and the same price you had. Migrating does not change what you pay or when you pay it, and you do not have to sign up for anything again.
How it is managed now
- Canceling your subscription can be done by you from My Profile → Subscription → Cancel, just like anyone else.
- Changing your plan is not self-service: in your profile, you will see a “Request change or cancellation” link that alerts us, and we will manage it with you.
If we were ever to change the conditions of your plan, we would notify you well in advance, as required by regulations. There will be no surprise changes to your next bill just because you migrated.
If you have any questions about your specific subscription, write to us at info@kluppy.com.