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Who is the data controller when registration is done by a school?

The school. When a school or organization registers its students, that organization is the data controller and Kluppy acts as the data processor (art. 28 of the GDPR), under the data processing agreement signed with them.

What this means in practice

How the account was createdControllerKluppy’s role
You register yourself or create a family accountKluppyController
Your school or company registers youThe school or organizationProcessor
You sign up for an extracurricular activity at the schoolThe schoolProcessor

To exercise your rights: if your account is managed by a school, the request should be addressed to the school, as they are the ones who decide. If you write to us, we will forward you to the appropriate party and provide them with any assistance they need. This is not an excuse to avoid helping you: it is the division of roles established by the regulation.

Other questions in this section

Doesn't this solve your case?

Write to us and we will look into it. We are around Monday to Friday, 9:00 to 17:00.

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