I had an old plan that no longer appears on the website, what happens to it?

You keep it. If you had a plan from the previous version of Kluppy that we no longer offer, your subscription remains active under the conditions you had. We have not changed your price or moved you to a different plan.

How it is managed

• Your billing continues to work as it has until now.
• Canceling is something you can do yourself from My Profile → Subscription → Cancel, just like anyone else.
• Changing plans is not self-service: in your profile, you will see a link to “Request change or cancellation” which notifies us, and we will manage it manually with you.

If we are ever going to change the conditions of your plan, we will notify you in advance. If you have any questions, write to us at info@kluppy.com.